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Contact other Departments within your Council and get them on board.  They may have access to funds that you don’t, such as street lighting, environmental improvements etc.

 

Split your Home Zone up on a street by street or area basis when undertaking design workshops.  This gets local people together and if they have opposing views they can sort it directly between them.

 

Try to have one Officer who acts as a single focus for the Home Zone.  It has been found that if one person maintains this role throughout, things should go more smoothly.

 

Quick wins, following suggestions emerging from the early stages of public consultation, such as improving street lighting or providing/improving play areas, even if they are beyond the scope of the Home Zone, keep residents on board and momentum going.

When on site go out in your civvies unless you want to be known as ‘the suits’!

Try to manage residents expectations from the beginning.  Don’t say they can have whatever they want unless you have an unlimited budget!

Try to get local groups on board who may be able to help you with tasks such as consultation and planting at no/minimal expense.  

Hold Public Consultation events within the Home Zone at all costs even if this means you have to hire a marquee or a mobile unit.  You’ll get a better response!

 Involve the local press at all stages to maintain the profile of the Home Zone.  Shows you are doing something!

Don’t be too blinkered by engineering standards – throw DMRB away!!!!!!!!!!!

Get the emergency services on board from the very beginning.

Residents often find it easier to understand models and aerial photographs rather than plans.

Try to get residents talking -  both within a Home Zone area and between Home Zones.  Take residents to a completed Home Zone and get them talking to the residents there to let them pass on their experiences.

Use simple language at all times.

Try to get residents to ‘buy in’ by letting them take responsibility for landscaping areas etc.

Get the kids to help plant the trees – they may then be less likely to snap them at a later date!

 Make promises and stick to them – show commitment.  For example promise at the beginning that if a tree gets snapped you will replace it twice.  After that it will be replaced with a boulder!

Make contractors work for you from the very beginning.  Hold a mini Traffex in your street so residents can see different materials and features.

 
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